Privacy policy

Chase The Sun ("we", "us", "our") operates chasethesunclothing.com. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you visit our store, browse products, or make a purchase, we collect:

  • Order information: name, billing/shipping address, email, phone number, payment details (processed securely via our payment providers), and order history.
  • Device information: browser type, IP address, time zone, and cookies placed on your device as you interact with our site.
  • Communication information: any details you share when contacting us via email, WhatsApp, phone, or Instagram.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payments, shipping, and returns
  • Communicate with you about your order (confirmations, shipping updates, customer support)
  • Screen orders for potential risk or fraud
  • Send marketing communications, if you've opted in (you can unsubscribe anytime)
  • Improve our website, products, and customer experience

Sharing Your Information

We share your information with third parties who help us operate our store, such as:

  • Shopify (our e-commerce platform), which processes data to help us run our store
  • Payment processors (e.g., PayPal, Shopify Payments) to securely process transactions
  • Shipping carriers to deliver your orders

We do not sell your personal information to third parties.

Cookies

We use cookies to maintain your session, remember your cart, and understand how you use our site. You can disable cookies through your browser settings, though this may affect site functionality.

Data Retention

We retain your order information for as long as needed to fulfill legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information. To exercise these rights, contact us using the details below.

Children's Privacy

Our store is not directed at individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions or requests, reach out to:

Email: chasethesunclothing@gmail.com (All week, 10 AM – 6 PM PST)
WhatsApp: 604-781-0472
Customer Care: 604-906-6656
Instagram: @chasethesun_clothing