Refund policy

We want you to love your Chase The Sun pieces. If something isn't right, here's how we make it easy:

Returns
You have 7 days from the date of delivery to request a return. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached.

Non-returnable items: Final sale items, gift cards, and items marked as non-returnable at checkout.

How to start a return:
Email us at chasethesunclothing@gmail.com or message us on WhatsApp at 604-781-0472 with your order number and reason for return. We'll send you return instructions within 1-2 business days.

Refunds
Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are processed within 5-7 business days to your original payment method. Please note your bank/card provider may take additional time to post the refund.

Exchanges
Need a different size or color? Contact us and we're happy to help you swap for the right fit.

Shipping costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Damaged or defective items
If your order arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll arrange a replacement or full refund at no extra cost.

Contact Us
Email: chasethesunclothing@gmail.com (All week, 10 AM – 6 PM PST)
WhatsApp: 604-781-0472
Customer Care: 604-906-6656
Instagram: @chasethesun_clothing